Mercedes-Benz · W247 · 2020-present

W247 Recall Database

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33 complaints filed with the National Highway Traffic Safety Administration for the W247 across model years 20202022. Federal public records, updated weekly.

ELECTRICAL SYSTEM14 reports
ENGINE11 reports
UNKNOWN OR OTHER8 reports
BACK OVER PREVENTION7 reports
POWER TRAIN6 reports
FUEL/PROPULSION SYSTEM5 reports
SUSPENSION3 reports
STEERING2 reports
2020 · BACK OVER PREVENTION
There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . It’s really dangerous when backing out of spaces and I can’t see. I took to dealership and they claim my license plate cover is the issue however even without the cover the exact problem with camera exists it is the same failure
2020 · SUSPENSION
August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble while driving on June 24th and towed it to dealership It has 41.856 not even 3661 The brakes locked and almost ejected me from car thank god for seatbelts Towed to dealership and they tell me a week and a couple days later saying it has catastrophic engine failure They have had my car almost 2 w
2020 · POWER TRAIN
The drivetrain/shaft is causing rumbling in the vehicle when accelerating and decelerating, typically around highway speeds. after more investigation the parts used on the a220 were also used on the gle350 that were recalled for having the same issues however the a220 wasn’t recalled for those issues.
2020 · ELECTRICAL SYSTEM
I used the factory installed remote start via the Mercedes me app, and within a couple of minutes the car was in flames.
2020 · STEERING
Vehicle makes popping/clicking noise when turning the steering wheel. Is worse when vehicle is cold. Causes rough driving.
2020 · ELECTRICAL SYSTEM
The rear camera is experiencing failure. It blacks out when reversing and I'm unable to see my surroundings. There is an active recall for my vehicle year, make and model, but for some reason my VIN isn't listed as active? The dealership has acknowledged that my vehicles issues are the same as the recall issues. Could you please assist with getting my vin added to the recall list. Thank you
2020 · UNKNOWN OR OTHER
I went to OffLease Only to purchase a vehicle and when I got there it was already a hot day which is expected because it was summer time but I didn't expect to be there for that long. The inventory is 800+ which means you're searching for a while before coming across anything. When we finally got done and went to finance I was just ready to go. I didn't realize how high the interest rate was especially compared to my previous loan. My credit was run an extensive amount of times also. Just found out the accident the vehicle was in is now causing issues to the car and it's value. I would like fo
2020 · ELECTRICAL SYSTEM
The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2020 · STEERING
The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System), 21V990000 (Suspension, Steering), and 22V232000 (Back Over Prevention) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
2020 · ELECTRICAL SYSTEM
On 2/27/22 when I pressed the start button the digital panel tripped off. All the warning messages were on and no response. No start. When the dealer of MB of Pembroke Pines made a diagnostics they Said that the transmission software don’t communicate with the CPU of the system. This is serious safety issue because what if is happened while the car is running in a highway? Or in an intersection? I’m scare.
2020 · ELECTRICAL SYSTEM
The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA campaign number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
2020 · ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ A220. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS
Source: NHTSA consumer complaint database · synced 2026-08-23